سياسة الخصوصية

We deeply value your trust in Tiraz. The privacy of your data is our highest priority. This policy is designed to clarify how we collect, use, and protect the personal information you provide to us when using our online store, TirazFashion.com.

1. Information We CollectWe collect two main types of information to ensure we provide you with the best tailoring and delivery service:

  • A. Personally Identifiable Information (PII):
  • Full name, phone number, and email address.
  • Accurate shipping addresses and billing details.
  • Tailoring Specific Information: (such as required Abaya measurements, special alterations, and color preferences).
  • B. Non-Personal (Technical) Data:
  • Information about your device (device type, operating system).
  • Browsing data (such as pages visited and time spent on the site, for analysis and user experience improvement via Google Analytics).


2. How We Use Your Data (Purpose of Collection)

Your data is used exclusively for the following purposes, ensuring we only use it to serve you:

  1. Order Fulfillment and Tailoring: To process your order, tailor the Abaya according to your specified measurements, and deliver the shipment to your address.
  2. Customer Service: To respond to your inquiries, and manage alterations and special requests.
  3. Marketing and Service Improvement: To send updates about our new collections, exclusive offers, and updates to store policies (you can unsubscribe at any time).
  4. Security and Compliance: To protect our store from fraud and ensure compliance with applicable laws and regulations in the Kingdom of Saudi Arabia.


3. Data Sharing and Disclosure

Tiraz is committed to not selling or renting your personal data to third parties for marketing purposes. Your data is only shared with parties strictly necessary to fulfill the service:

  • Shipping Companies and Logistics Providers: To deliver your order.
  • Payment Gateways: To process payments securely and reliably (note that we do not store your credit card information).
  • Analytics Providers: (such as Google Analytics) to analyze and improve website performance.


4. Data Protection and Information Security

We implement the highest security standards to protect your information. All sensitive data (such as payment details) is encrypted using modern encryption technologies (SSL/HTTPS). We also adhere to the Personal Data Protection Law (PDPL) in the Kingdom of Saudi Arabia to protect the privacy of citizens and residents.


5. User Rights

  • Right to Access: You have the right to request access to or a copy of the personal data we have collected about you.
  • Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data.
  • Right to Unsubscribe: You can unsubscribe from our mailing lists or marketing notifications at any time.